Penn Care at Home
Accredited by the Joint Commission on Accreditation
of Healthcare Organizations (JCAHO) and Medicare,
Penn Care at Home provides skilled nursing services,
rehabilitation therapies, home health aides and
other supportive services to all eligible patients
in Philadelphia, as well as Delaware, Chester,
Montgomery and Bucks counties. Our specialties
include care of cardiology, oncology, neurology,
orthopaedics and diabetes patients.
Knowledge
Penn Care at Home nurses and therapists undergo
extensive home health care training, an annual
competencies review, as well as professional
development, a clinical advancement program
and lifelong learning on the most up-to-date
clinical procedures. With an in-house education
department — as well as the University
of Pennsylvania as a resource — Penn
Care at Home embraces the University of Pennsylvania
Health System's dedication to educational preeminence
and exceptional quality. This commitment to
education and quality excellence allows Penn
Care at Home to treat patients with the most
effective and advanced methods available.
Comprehensive Clinical Care
While many home health agencies focus solely
on one aspect of care, Penn Home Care and Hospice Services has the distinction of partnering
three top level home health care agencies under
one roof: Wissahickon Hospice, Penn Care at
Home, and Penn Home Infusion Therapy. Separately,
each agency is expert in its field, and provides
state-of-the-art care. As part of Penn Home Care and Hospice Services, Penn Care at Home
is able to offer a more comprehensive, efficient,
and tailored treatment program to home health
care patients; even those with multiple needs.
With so many disciplines at our disposal, we
are able to offer greater scheduling flexibility
and a wider variety of care options. Because
our services are integrated, we are able to exchange
information with greater efficiency, and therefore
provide better care.
Integrated Services
Penn Care at Home offers the following therapies:
- Joint replacement rehabilitation
- Medical social services
- Physical therapy
- Certified home health aides
- Occupational therapy
- Case management
- Speech therapy
- Nursing care
- Enterostomal therapy
In addition to the above therapies, Penn Care
at Home also provides social workers to patients
requiring additional care and resources. Our
social workers act as the patient's liaison to
ensure that they get the information, care, and
resources they need.
Ease and Convenience
Our centralized intake and access system makes
referring a patient easy and convenient. A
single call to 866-888-8598 will put a patient's
health care provider in touch with an RN trained
in all Penn Home Care and Hospice Services
programs, and who will be able to triage a
patient for all of our services.
Our managed care representatives take care of
all reimbursement issues, from obtaining up-front
authorizations to contacting the patient in order
to discuss coverage and co-pay issues prior to
start of care. Because Penn Care at Home services
are covered by Medicare and most managed care
insurance plans, we are able to assist most patients
with their home health care needs.
Timeliness
Although rehabilitation at home is more comfortable
and less stressful than rehabilitation in a
hospital or outpatient facility, we understand
patients needing care may still have questions
and concerns. Our staff will contact a referred
patient within 24 hours of discharge from a
hospital or care facility to schedule an appointment
and make sure all their questions are answered.
Patient Education
Penn Care at Home nurses and therapists give
patients and their caregivers the tools they
need to perform rehabilitative procedures correctly,
provide proper care, and make appropriate lifestyle
changes. This allows patients to speed their
recovery and regain independence as their condition
improves.
In addition, our home care experts will educate
patients on their medications and monitor their
adherence to ensure that proper measures are
being taken. This individualized attention to
the plan of care will help increase medication
compliance and can also result in fewer hospital
and emergency room visits. Our team partners
with the patient and his/her doctor to make sure
the plan of care is efficiently implemented,
expediting patient recovery and ensuring safety.
Caring
A critical part of the Penn Home Care and Hospice Services mission is our dedication to providing
the finest care possible in the home. We do this
by providing skilled professionals who treat
our patients and their families with respect,
dignity, and compassion. We never forget that
our patients require our support and understanding,
as well as our skilled services. We are dedicated
to patient satisfaction – across all programs,
our nurses consistently rank highly in health
care standards. Superb, sensitive, and effective
service is our hallmark, and exactly what our
patients deserve.
Excellence
Penn Care at Home is dedicated to clinical, educational
and compassionate excellence. To ensure the
best care, we have developed evidence-based
practices in collaboration with our Penn clinical
experts, which has led to consistently excellent
quality outcomes.
Location
Penn Care at Home serves Philadelphia and the
surrounding Bucks, Chester, Delaware and Montgomery
counties.
Penn Care at Home
150 Monument Road
Suite 300
Bala Cynwyd, PA 19004
Appointments
A patient must be referred by a physician for
home health services. For more information
about Penn Care at Home, patients or family
members may call 1-866-888-8598.
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