The University of Pennsylvania Health System values
your privacy and the confidentiality of the information
you choose to share with us. We want you to use our
web sites without being concerned that others will
have access to your confidential information. This
statement pertains only to our web sites; UPHS patients
should also review our HIPAA Notice
of Privacy Practices.
In almost all cases, you can use our web sites without
sharing any personal information about yourself. The
only information we learn about you is the information
you voluntarily provide us.
If you have any questions about financial transactions
performed on our web sites, please view our
refund policy.
Please take a few minutes to read our complete policy.
This policy may change from time to time. Please review
it periodically.
This statement is not intended to, and does not create,
any contractual or other legal rights on behalf of
any party. If you have any questions about this statement,
please email askuphs@uphs.upenn.edu.
UPHS online privacy principles
- UPHS keeps confidential any information
we collect through UPHS web sites.
- We do not use cookies or other technologies
to track identifiable information about users.
- We will not send you email newsletters
or other electronic communications about services,
programs or web site features unless you ask to
receive them.
- We will tell you if the information
you provide us is being submitted through a secure
or unsecured transfer.
- Sending email directly to an email
address found on the UPHS web site is not secure.
We do not recommend using unsecure email to communicate
sensitive personal health information to anyone.
- We provide links to other web sites
that may have privacy statements that are different
from ours.
- We do not share any individual data
gathered online with people outside of UPHS unless
you specifically authorize us to share your information
or unless it is required by law.
- This web site is intended for use
by people age 13 or older.
1. UPHS keeps confidential
any information we collect through UPHS web sites.
We keep confidential any personal information that
you provide to us. This information includes your name,
postal and email addresses, telephone number and other
information you share with us. The personal information
you provide is stored in a secure location, and only
authorized people are able to access it. We use your
data only to provide the information or services you
request, answer your questions and determine what information
we should develop next for the web site.
2. We do not use cookies
or other technologies to track identifiable information
about users.
Our computer system is not configured to track, collect or distribute
personal or identifiable information about the people who visit our web
sites. We do not automatically gather individual names, email addresses
or other individually identifiable information.
UPHS web sites gather information about visits to
the pages on our servers. We maintain statistics that
show the total number of visitors to our web sites,
requests we receive for pages on our web sites and
what domains or Internet service providers those requests
come from (such as aol.com). We use this information
internally to improve our services. Although these
statististics may be provided to others, they do not
contain, and cannot be used to obtain, personal information
about any individual web site user.
3. We will not send you
email newsletters or other electronic communications
about services, programs or web site features unless
you ask to receive them.
You can choose whether or not to receive email
communications from UPHS. We will not send you email
unless you've requested it. On every email message
we send, we include instructions on how to unsubscribe
from our email list. If you'd like to be removed from
an email list, send an email message to askuphs@uphs.upenn.edu.
4. UPHS will tell you if
any information you provide us is being submitting
through secure or unsecured transfer.
To help you use or learn more about UPHS's services
and programs, we have posted various contact forms
throughout UPHS web sites. To use these forms to contact
us or ask us to contact you, you will need to complete
the fields of information requested. The information
you provide is transferred electronically to the person
or people who can assist you with your request.
If UPHS offers secure technology, such as encryption,
for you to transfer requested information to UPHS,
we will say so on the page.
If we do not offer encryption or a secure transmission
for a particular request form, we will say so. Be aware
that unsecured information transferred over the Internet
is similar to a postcard being sent through the mail.
We recommend that you do not send sensitive personal
health information to UPHS or anyone else using unsecured
means. Should you choose to supply confidential information
in this manner, you do so at your own risk.
Information we receive through contact forms is only
shared with people who can assist in answering your
questions or resolving your concerns.
5. Sending email directly
to an email address found on the UPHS web site is
not secure.
Again, unsecured information transferred over the
Internet is similar to a postcard being sent through
the mail. We recommend that you do not send sensitive
personal health information to UPHS or anyone else
using unsecured means. Should you choose to supply
confidential information in this manner, you do so
at your own risk.
6. We provide links to other
web sites that may have privacy statements that are
different from ours.
Our web sites contain links to third party web
sites that are not affiliated with UPHS. UPHS is not
responsible for the content or privacy statements of
those web sites. If you are asked to supply personal
information to those web sites, we suggest you read
carefully those web sites' privacy statements.
7.We do not share any individual
data gathered online with people outside of UPHS
unless you specifically authorize us to share your
information or unless it is required by law.
In those instances where we need to share information
with third parties to make your medical care or treatment
more efficient, we will specifically ask for your authorization,
exception in emergency circumstances or when we are
required to do so by law.
8.This web site is intended
for use by people age 13 or older.
If you are younger than 13, you should get permission from your parents
or guardians to use this web site. And, if you are under 13, you should
not submit information to this web site. Instead, ask your parent or
guardian to submit information on your behalf. |
