Department of Otorhinolaryngology

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Audiology

The Division of Audiology provides services to individuals seeking help with balance, tinnitus and hearing problems. We have decades of experience and skilled specialists with Masters and/or Clinical Doctorate Degrees in Audiology. Our program is a Division of the Department of Otorhinolarygnology (Ear, Nose, Throat Specialists), ranked by U.S. News and World Report as best in the region and one of the finest in the country.

The Audiologists at UPHS work closely with the patient's physician(s) to provide a patient centered approach to care. Our goal is to help people with balance and hearing problems function optimally in their activities of daily living. Time is spent to help the patient understand their problem or disorder, to help them make choices about their care, and to help them achieve this goal of optimal function. We offer state of the art facilities and equipment to facilitate achieving this goal. Existing specialty programs include:

  • The Balance Center
  • The Hearing Aid Dispensing Program
  • The Center for Implantable Hearing Devices

Other specialty services available include:

  • Custom earmolds for musicians, noise protection, swimming, sleeping and cell phone use
  • Assistive listening devices
  • Audiologic Assessment
  • Electrophysiologic Assessment

Frequently Asked Questions

"I don't notice anything but my friends and family think I have problems hearing. How can I find out if I have a hearing loss or if something may help?"

The first step to determining if there is a hearing loss is to schedule a hearing test, also known as an Audiometric or Audiologic Evaluation. The Audiologic Evaluation documents the type and degree of hearing loss and potential hearing aid candidacy. It can also indicate if your hearing is within normal range. To make an appointment please locate the facility nearest you below.

"Where can I get information about hearing aids at PENN and the fees involved?"

Fees for hearing aids and related services are dependant on the procedure(s), type and number of hearing aids. If you have questions related to hearing aid services of the University of Pennsylvania Health System, please call the Penn Audiology Division listed below that is closest to you.

  • Hospital of the University of Pennsylvania 662-6525 #1 then #6
  • Penn Medicine at Radnor, Radnor, PA 610-902-1622
  • Pennsylvania Hospital, Philadelphia PA 215-829-3943

"I need to schedule a BFT. What is this and where can I get information about it?"

A BFT is a short name for Balance Function Testing and it is typically scheduled for patients with dizziness and/or problems with equilibrium . The testing takes about 2 hours and may consist of any or all of the following studies: Computerized Dynamic Posturography (CDP), Electronystagmography (ENG), Rotational Chair (RC), and an Audiologic Evaluation; additional subtests may be necessary. After a patient is scheduled for a BFT appointment, they will be sent an instruction sheet and an extensive Balance Center questionnaire. The instruction sheet provides detailed information regarding what the patient needs to do to prepare for the testing, what to bring to the appointment, how to dress for the testing and other pertinent information. Again, all the specific information will be sent once the appointment is scheduled.

Meet Our Staff

  • Diane Holstein, MS, CCC-A
    Associate Director
    Specialty: Hearing Aids, Implantable Hearing Devices; HUP
  • Sherrie Davis, MA, CCC-A
    Specialty: Balance; Hearing Aids; HUP
  • Pamela Anger, AuD, CCC-A
    Specialty: Hearing Aids; Penn Med at Radnor
  • Sandra Markowitz, MS, CCC-A
    Specialty: Hearing Aids; HUP
  • Michelle L. Montes, AuD, CCC-A
    Specialty: Cochlear Implants and Balance; HUP
  • Michele Morris, AuD, CCC-A
    Specialty: Electrophysiology and Balance; HUP
  • Linda Ronis-Kass, MA, CCC-A
    Specialty: Hearing Aids; Pennsylvania Hospital
  • Jennifer Rotz, MA, CCC-A
    Specialty: Electrophysiology,
    Cochlear Implants, Balance; HUP

Hearing Aid Dispensing Program

In-depth evaluation and counseling is an integral part of the program to help you understand your hearing loss, your amplification and assistive listening device (ALD) options, differences in technology, your prognosis with hearing aid use, and the styles and circuitry best suited to your type and degree of hearing loss. Trial periods with hearing aids are available upon completion of the Audiologic evaluation and Hearing Aid Assessment at our facility. Being better equipped to make an informed decision, the patient may choose to pursue a trial period at one of our facilities or take their results and knowledge gained to a facility of their choice. Our dispensing program is designed to keep the best interests of the patient at the forefront of care.

 


Need an appointment? Request one online 24 hours/day, 7 days/week or call 800-789-PENN (7366) to speak to a referral counselor.