Visitor Information at HUP
 
Visitor Information
Driving Directions
Parking Information
Public Transportation Options
Maps and Floor Plans
Important Phone Numbers
Patient and Guest Relations

Billing Info

Dining

Discharge Information

Family Lounges

Gift Shop / Flowers

Homeward Bound Lounge

Hotel Accommodations

Information Desks

Pastoral Care

Patient Bill of Rights

Persons with Disabilities

Pharmacy

Safety and Security

Sending Mail to Patients

Special Services

Visiting Hours

While You Are A Patient
Patient and Family
Education Center
 
See also:
Volunteer Opportunities
Understanding Your Bill
 

Special Services for Patients

Accommodations – Semi-private, Private, Deluxe (Pavilion)
In addition to semi-private rooms, the Hospital of the University of Pennsylvania offers both private and deluxe accommodations (the Pavilion) for patients in the hospital. For information about rates and availability please contact Admissions at (215) 662-2335.

Television and Telephone Services
Each patient room is equipped with television and telephone. Free TV services include: Hospital Information/Penn Vital Signs, Fit TV, CNN Headline News, The Relaxation Channel, The Weather Channel and ABC Family. Additional channels may be purchased for $8 per day (plus tax) or a maximum of $112. Closed captioning is available on all TV’s. Please contact (215) 662-3900 if you need assistance.

Long-distance phone service can be activated by ordering the TV/phone package. Reduced rates are:

$2.45 first minute
$0.45 each additional minute
Patients may also use phone cards or operator-assisted dialing.

*Please note: Not all 215 and 610 area code numbers are considered local. Please call (215) 662.4700 for questions regarding long-distance service.

TV and phone services may be charged to a major credit card or to your home telephone bill. To order your television and telephone services, call (215) 662-4700 and a 24-hour customer service representative can assist you.

Beauty and Grooming Services
Our hair stylist provides services for both men and women at bedside or the hospital salon located on the first floor of the Maloney building. Hair services are available during regular business hours and payment is expected at the time of service. You need written permission from your doctor for these services. Contact your nurse manager or patient and guest relations for assistance in scheduling.

 


 

Need an appointment? Request one online 24 hours/day, 7 days/week or call 800-789-PENN (7366) to speak to a referral counselor.

Related Links
Find a Doctor
Request an Appointment Online or call
800-789-PENN (7366)
Medical Services at HUP
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